Cookie Policy

This Cookie Policy explains how KYC.me.co.bw, operated by Mobile Enterprises (Pty) Ltd, uses cookies and similar technologies. Under the Botswana Data Protection Act, 2024, information collected through cookies can be personal data, and non-essential cookies are used only with your consent.

1. What cookies we use

Cookie / storage	Type	Purpose	Duration
`session`	Essential	Keeps you signed in and maintains the KYC form flow (e.g. OTP verification state). Set by the Platform.	Session / up to 7 days
CSRF token	Essential	Protects forms against cross-site request forgery.	Session
`kyc_cookie_consent`	Essential	Remembers your cookie choice so we do not ask on every visit. Stored in your browser (cookie and localStorage), including the date of your choice.	12 months
`_ga`, `_ga_*`	Analytics (optional)	Google Analytics — helps us understand aggregate site usage. Set only if you accept analytics cookies in the consent banner.	Up to 2 years (set by Google)

2. Essential vs non-essential

Essential cookies are required for the Platform to function (sign-in, security, your cookie choice) and do not require consent.
Analytics cookies (Google Analytics) are non-essential and are loaded only after you click “Accept all” in the consent banner. If you reject them, analytics scripts are never loaded.

3. Third parties

Google Analytics (Google LLC) is the only third party that may set cookies through our site, and only after your consent. Google may process this data outside Botswana; see our Privacy Policy for cross-border transfer safeguards.

4. Managing and withdrawing consent

You can change your choice at any time:

Click to clear your stored preference — the consent banner will appear again on your next page load.
You can also delete or block cookies through your browser settings. Blocking essential cookies may prevent sign-in and KYC forms from working.

5. More information

For how we handle personal data generally, see our Privacy Policy. Questions: [email protected].